How can I Force Roundcube Update on cPanel?

Roundcube is one of the best email clients for cPanel servers, way better than the old Horde and Squirrelmail. However, Roudcube is not as stable as Horde and Squirrelmail, and sometimes its database gets corrupted or affected in some way. This leads to users complaining about not accesing their emails as they want. Today we will learn how to force roundcube update on cPanel.

Sometimes the Roundcube Database may fail and it’s common to see this kind of errors while accessing Roundcube:

Unable to connect to the database!
Please contact your server-administrator.

Fixing Roundcube Database

There are many ways to fix this, the most common is to restart MYSQL server if it was down:

service mysql restart

And if that doesn’t fix your issue, you can repair Roundcube Database too:

mysqlcheck -r roundcube

How to Force Roundcube Update

Finally, if your problem still happening, you will be forced to apply a forced Roundcube Update.

By forcing a roundcube update you will probably fix all the common issues that this webmail client faces, this will get rid of 99% of the issues you are having. Just try to make a backup before you run the update process, just in case.

This can be done running the following command as root:

/usr/local/cpanel/bin/update-roundcube --force

This will output something like this:

[[email protected]:~]/usr/local/cpanel/bin/update-roundcube --force
info [update-roundcube] Roundcube update from 1.1.4-7.cp1158 to 1.1.4-7.cp1158 in progress.
info [update-roundcube] Roundcube will be locked out during this process.
info [update-roundcube] Archiving current Roundcube data to /var/cpanel/roundcube/roundcube.backup.sql.1476378703
info [update-roundcube] Roundcube DB successfully archived
info [update-roundcube] Cleaning old Roundcube data archives
info [update-roundcube] Schema update to 1.1.4-7.cp1158 was successful
info [update-roundcube] Roundcube updated to 1.1.4-7.cp1158
[[email protected]:~]

All done, now your Roundcube webmail client should be working fine.
Please let us know if you have any other ways to fix roundcube database or session issues.

About the Author: Santiago Borges

Experienced Sr. Linux SysAdmin and Web Technologist, passionate about building tools, automating processes, fixing server issues, troubleshooting, securing and optimizing high traffic websites.

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